Merchant Policy
All prices are in Canadian Dollars
How to order
Shipping
Shipping cost
Sales Tax
Security
Returns
Payment options
 
How to Order
Via Telephone: (514)223-9228
Online Orders: http://www.ethnicite.com
Top
 
Security
All personal information is handled by the tightest security possible. We have contracted Paypal to provide security and processing of all credit card information. PayPal is the most widely used and recgonized elecronic payment options on the internet.
Top
 
Shipping
We ship Canada Parcel Post or UPS Standard. Shipping costs will be determined once your order is packed. Please allow 4 to 6 weeks for delivery.
Top
Shipping Cost
PLEASE NOTE: Shipping cost quoted are associated to shipping within CANADA only. Please contact us for details concerning international shipping.

Shipping will be added once your order is packed. You will be contacted prior to shipping with the total for shiipping.

Top
Sales Tax
Only sales taxes applicable to your state/province will be added to your purchase.
For example: If you are a resident of Montreal, Quebec, the Goods and Services tax (GST) and the Provincial Sales Tax (PST) will be added to your total purchase.
Top
International Orders
Any and all taxes and/or duties levied by the destination country will be due upon delivery. Refusal by you to pay this duties may result in seisure of the goods. Ethnicité is in no way responsible for goods seized by your government, all goods are considered delivered at this point and refunds will not be issued in this instance.
Top
 
Returns
Ethnicité stands behind it's products 100%. Items may returned in it's original condition for refund or exchange within 30 days of the shipment date. Shipping and handling charges (both to you and back to Ethnicité) are non-refundable. All returns must be sent via registered mail, Ethnicité is not responsible for lost or misdirected merchandise. Credit for Returned merchandise will appear on the credit card used to purchase the item.

All merchandise must be returned to the following address:


Ethnicité
8211 ST HUBERT
MONTREAL QUEBEC,
H2P 1Z1
Top
 
Payment Options
Shopping online at Ethnicité is secure. We use SSL(Secure Socket Layer)?
technology to ensure our site's security. Secure Secure Socket Layer is the
current industry-standard for protecting online communication.
Need more information on who processes your credit card purchases, check out our hosts Paypal

We accept MONEY ORDERS**, VISA and MASTERCARD.
Money Orders are to be made payable to Ethnicité
Top
** Orders paid via money order will not be processed until the money order is received and the funds cashed
Ethnicité cannot guarantee availability of stock for payments made by money order. In the event the stock is
no longer available or in backorder, Ethinicté, will notify the customer.